SIMS Ticket Hub: New Version Release

We're excited to announce that we've released a new version of SIMS Ticket Hub with a powerful set of updates. Whether you're juggling Azure DevOps, GitHub, and Jira or need a single place to see all your tickets, this release brings the unified dashboard and features that teams have been asking for.

Ticket Management: One Dashboard, Multiple Platforms

Many development teams work with several ticket systems at once: Azure DevOps for enterprise work, GitHub for code and open source, Jira for agile workflows. Each tool has its strengths—but switching between them every day costs time, hides the big picture, and makes it hard to see where the whole project stands.

The solution: unified ticket aggregation.

SIMS Ticket Hub brings tickets from Azure DevOps, GitHub, and Jira into a single dashboard. One place to view, filter, and organize work from all your platforms. Real-time synchronization keeps the view up to date as tickets change, and advanced filtering, grouping, and search help you focus on what matters.

What You Get

• One dashboard — Centralized table view with smart grouping by project, site, assignee, or status, plus global and column-level search.

• Real-time sync — Data streams in via Server-Sent Events (SSE). You see results as each integration completes, without waiting for every system. Live updates as tickets are created or updated.

• Strong filtering and export — Multi-column filters, custom sorting, pagination, and exports to CSV or Excel (including filtered views) for reporting and analysis.

• Enterprise-grade security — AES-256 encrypted token storage, optional code phrase protection, JWT authentication, HTTPS, and trusted-device options (e.g. remember login for up to 90 days). Built for teams that care about compliance and control.

• Flexible setup — Projects and sites per integration, access token management with expiration and validation, configurable auto-refresh, and theme customization (including light/dark mode).

• Modern UX — Material Design UI, responsive layout, keyboard shortcuts, and accessibility in mind. Install as a Progressive Web App (PWA) for native-like use and basic offline support.

• Global teams — 11 languages (English, Spanish, Portuguese, French, German, Italian, Turkish, Ukrainian, Chinese, Hindi, Arabic) and full RTL support.

Who It's For

Project managers who need a single view across projects and platforms; development teams that want to stop juggling three UIs; and organizations that want consistent ticket visibility and less context switching.

Deployment That Fits Your Business

Ticket Hub runs on major cloud platforms (e.g. Azure, AWS, DigitalOcean, Hetzner), as a self-hosted stack via Docker Compose, or behind corporate firewalls and proxies. For companies that need full control over data and compliance, Ticket Hub can be deployed on your own internal infrastructure—on-premise servers or private cloud. All ticket data stays within your perimeter while you keep unified aggregation, real-time sync, and enterprise security. This is especially relevant for regulated industries and strict data residency requirements.

Try It Now

For full details and screenshots, visit the product page: SIMS Ticket Hub.

SIMS Ticket Hub is proprietary software by SIMS tech. For licensing and pricing: vhlu@sims-service.com.

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Unify your ticket management. One dashboard. Multiple platforms. Zero hassle.